Terms of Service

Gravitas AI provides AI operations services including AI agent deployment, AI consulting, workflow automation, and the AI operations platform. The specific services provided to you are governed by your service agreement or statement of work (“SOW”).

We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Access to certain services requires an account or active service agreement. You are responsible for maintaining the confidentiality of your access credentials and for all activities that occur under your account.

You agree to provide accurate, current, and complete information when engaging our services and to update such information as needed. You must notify us immediately of any unauthorized use of your account.

Monthly plans: Monthly subscription fees are billed in advance on a monthly basis. You authorize us to charge your payment method on the billing date each month.

Annual plans: Annual subscription fees are billed in advance for the full year. Annual plans are non-refundable after the first 30 days.

Setup services: Setup service fees are quoted and agreed upon in your SOW. Payment terms for setup services are as specified in your SOW, typically 50% upfront and 50% upon completion.

Late payment: Invoices not paid within 30 days of the due date may accrue interest at 1.5% per month. We reserve the right to suspend services for non-payment.

Taxes: All fees are exclusive of applicable taxes. You are responsible for all applicable taxes, excluding taxes on our net income.

Monthly plans may be cancelled with 30 days written notice to hello@gravitasai.xyz. Your service will continue through the end of the paid period.

Annual plans may be cancelled, but fees paid are non-refundable after the first 30 days from payment.

We may terminate or suspend your access immediately if you violate these Terms, fail to pay fees when due, or engage in fraudulent or illegal activity.

Our IP: Gravitas AI owns all intellectual property rights in our platform, software, methodologies, processes, and documentation. Nothing in these Terms transfers any of our IP rights to you.

Your IP: You retain ownership of your business data, workflows, and any materials you provide to us. You grant us a limited license to use your materials solely to provide the services.

Deliverables: Custom deliverables created specifically for you under an SOW are owned by you upon full payment, unless otherwise specified in the SOW. General-purpose tools, templates, and methodologies remain our property.

OpenClaw: OpenClaw is a proprietary platform owned by Gravitas AI. Your service agreement grants you a license to use the platform during your subscription. This license terminates upon cancellation.

Each party agrees to maintain the confidentiality of the other party's confidential information — including business data, strategies, technical information, and pricing — and not to disclose it to third parties without prior written consent.

Confidentiality obligations do not apply to information that: (a) becomes publicly available through no breach by the receiving party; (b) was independently developed; (c) was rightfully obtained from a third party; or (d) is required to be disclosed by law.

You agree not to use our services to:

• Violate any applicable law or regulation
• Infringe on the rights of any third party
• Transmit harmful, illegal, or offensive content
• Attempt to gain unauthorized access to our systems
• Use our services to develop competing products without permission
• Misrepresent your identity or affiliation
• Interfere with the proper functioning of our services

OUR SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our services will be uninterrupted, error-free, or free of viruses. We do not warrant that the results obtained through our services will meet your specific requirements or expectations.

AI outputs are probabilistic and may contain errors or inaccuracies. You are responsible for reviewing AI outputs and maintaining appropriate human oversight.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRAVITAS AI'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

IN NO EVENT SHALL GRAVITAS AI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by applicable law.

These Terms are governed by the laws of the United States, without regard to conflict of law principles.

Any disputes arising from these Terms or our services shall be resolved through binding arbitration administered under the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for IP infringement or confidentiality breaches.

Questions about these Terms? Contact us: